Shipping Policy

We currently ship to any address within the United States. At this time we do not ship outside of the United States.

 

Shipping Methods

Our goal is to offer our customers the fastest and lowest cost shipping methods available. We accommodate several different carriers, UPS is our primary carrier. We have everyday pick up and delivery, morning and afternoon. FEDEX orders will go out same day if orders are received in the early morning, otherwise they will be scheduled to pick up the next day. Your company may receive better discounts through your own UPS or FEDEX account; we encourage you to provide your account number and/or shipping labels, and we will ship against it, in order for you to receive the best discounts available to you.

Some oversized packages or special handling orders will need to be shipped via an LTL freight carrier. The shipping charges will vary in regards to weight, pallet size, Hazmat products. We can quote you approximate lead times once product is picked up from our facility. A signature must be provided at time of receipt.

 

Shipping Locations

Our primary shipping location is Orange, CA.

 

Split Shipments

For multiple item orders, we ship the complete order, this is not always possible due to your requested ship dates and we will ship, split orders to your facility and/or multiple facilities, on your shipping accounts with provided shipping labels.

 

Shipment delivery time

Here is a quick reference guide for shipping times from when the order leaves our facility:

When you request:          Your order will arrive:

Next Day Air AM             Guaranteed to be there by 8am next business day

Next Day Air                   Guaranteed to be there by 10am next business day

2nd day                          Within 3 business days

Ground                          Within 3-5 business days (west coast)

 

Our Truck

We deliver, via our delivery truck if need be, charges apply.

Shipping Charges

Your shipping charges will be based on the weight of your order, the distance shipped, and the method you select when ordering (Next Day Air, 2nd Day, or ground). This includes items shipped in multiple boxes and/or from multiple locations. We charge standard UPS rates.

 

Orders Damaged in Shipping

If you believe a package or packages were damaged in transit, please refuse the shipment and let the carrier know that you are refusing the shipment because the package or packages are damaged. That way the process starts with the carrier immediately. Call the Orange facility to inform us of the situation, we can often re-ship as soon as we are made aware. If you are not present at the time of delivery and cannot refuse the shipment, please call customer service to make arrangements for pick up or return. All damaged products will be held for up to one week to determine damages prior to receiving a credit.